Mouse and keyboard are the two most important input tools while working on a desktop or a laptop. But there are chances that both of these devices stop responding at the same time. The users have reported about the phase where they are stuck on the login screen after the Windows 10 Anniversary update. So if by clicking any of the mouse buttons or moving it or by pressing the various keys on the keyboard doesn’t produce a response, then you need to fix the issue. Here we are sharing the top ways to fix mouse and keyboard not working on Windows 10 issue. Since Windows 10 doesn’t recognize your mouse and keyboard, they can only work in BIOS or Safe Mode.
Recommended: Fix Svchost.exe (netsvcs) High CPU Usage
Fix Mouse and Keyboard not Working on Windows 10
The problem can happen in both desktops and laptops, so we hope that these solutions will help you troubleshoot the mouse and keyboard related issue on Windows 10.
Method 1- Reboot your system to Fix Mouse and Keyboard Not Working
Hardware devices like mouse and keyboard depend upon the electrification of the motherboard. And so if the motherboard is not electrified, you will face problems related to mouse and keyboard. Just like switching off the device is a common solution to all problems popping up in a smartphone, rebooting the system in Safe Mode can fix the mouse and keyboard not working on Windows 10 issue. Also if you are facing the issue on a laptop, then try to pull the battery and then put it back in place.
Method 2- Test Mouse and Keyboard
If the connection ports of your mouse and keyboard are not the cause of the error, then you can try to plug in the hardware to another device. Just make sure that the USB/PS2 ports of this other system are working properly. If the other system also fails to recognize the mouse or the keyboard then it is sure that there is some problem with your device. And so you need to replace the old one with new hardware. But if not, then you can continue reading and check out the other troubleshooting ways.
Method 3- Disable Fast Startup Option to Fix Mouse not Working on Windows 10
In case you are working with a wireless mouse then you can try disabling the fast startup options to fix the issue.
Step 1: Press Windows icon key+ X at the same time. Then choose Power Option.
Step 2: On the left pane, click on Choose what the power button does. Then select Change Settings.
Step 3: Uncheck the box against the Turn On Fast Startup option. Save the changes made.
Step 4: Exit. And then restart your system.
With the help of this method, you can troubleshoot mouse related issue after Windows 10 update. but in case your keyboard is also not working properly, then you can follow the given method.
Method 4- Change the Keyboard Settings by Disabling Filter Keys
By adjusting the settings of your keyboard, you can fix keyboard not working on Windows 10 issue. Just follow the steps given below.
Step 1: Click on the Start option. Then go to the Control Panel and then click on Ease of Access.
Step 2: In the Ease of Access windows, click on how your keyboard works option.
Step 3: In the next window that will open, uncheck the box against the Turn on Filter Keys option. Then press Ok.
Method 5- Update Mouse and Keyboard Drivers
If your mouse and keyboard were running properly, but after some time stopped working then it could be a driver related issue. The communication between the mouse and keyboard and your system can be disrupted due to the incompatible or outdated driver. So the last way to troubleshoot errors related to mouse and keyboard is fixing the outdated or missing driver of your system.
Updating mouse and keyboard drivers manually is time consuming and troublesome. And so by taking help of driver updating tools like Drive Restore or Driver Easy you can update the drivers conveniently.
Step 1: Download the tool like driver Easy. And install it on your system.
Step 2: click on Scan Now option which will analyze your system. The drivers that need to be updated will be displayed in a list.
Step 3: Click on Update or Repair option. The tool will automatically download and install the correct drivers for your system.
These were the top 5 methods to fix mouse and keyboard not working on Windows 10 issue. If you want to share any other troubleshooting ways or have any query regarding the methods given above, do share it with us in the comment section.