Are you a big fan of Razer? If yes then I’m sure that you would be having the experience of Razer keyboard and mouse. The products by Razer are not only versatile but also reliable. Though sometimes you might face some issues with Razer Synapse.
If you are unable to access Razer Synapse, then stop worrying as you are on the right page. If you are a gamer and using Razer Synapse devices then this is a very frustrating issue for you. Because due to Razer Synapse not working, you cannot connect your Keyboard and Mouse to your Windows PC and thus cannot play Games.
So here are some quick solutions to fix the error.
Fix Razer Synapse not Working Issue
Before moving on to the solutions, first, you should know about the reason for Razer Synapse Not Working on Windows 10/8/7. If any of your Razer device drivers are outdated or corrupted, then you will face this issue.
Method 1- Uninstall and Reinstall the Razer Devices Installed on Windows
Download Razer Synapse Drivers from the official website and install it. Also make sure that while installing any driver, you are logged into the administrator account.
Download Razer Synapse Drives from the official website.
Step 1: Open Run using Win + R command > Type devmgmt.msc > Ok.
Step 2: Expand the Human Interface devices > then click Keyboards.
Step 3: Locate Mice and other pointing > Expand it.
Step 4: Right-click on Razer devices > Uninstall.
Step 5: Go to Programs from the search menu > Apps and Features.
Step 7: Choose Razer Synapse and click on the Uninstall option.
Step 8: Now unplug all your Razer devices from the system. Plug them back after 5 minutes.
Windows will then install the drivers of your Razer devices, and Razer Synapse will start working again. Just download and install it again.
Method 2: Disabling Razer Surround
Step 1: Uninstall Synapse > delete old files.
Step 2: Download Razer Synapse > Install the software > Connect Synapse to the internet.
Step 3: Click on Razer Surround > cancel. Do not update it. Restart your PC and when done, try and see if the problem is solved or not.
Method 3: Remove/Disable Antivirus
Turn off firewall/Antivirus if you are using any. Sometimes Antivirus is blocking some services which are required to run Razer Synapse.
Method 4: Download Microsoft .NET Framework
Remove and reinstall the latest version of the Microsoft .NET Framework.
Reboot the computer.
This will fix the Razer Synapse Not Working issue for sure.
Method 5 – Install and Update the Drivers with Driver Easy
Step 1: Download Driver Easy. It is one of the best driver update tool for Windows.
Step 2: Run > Scan Now.
Step 3: Driver Easy will scan your entire system. It will scan for all the required drivers for your Windows. Download and install all and reboot PC. Check if you are still facing the error or not.
Method 6: Check Compatibility
Heres solutions for Windows 8 and 7:
Windows 8: Open synapse properties > Compatibility > run program with windows 7.
Windows 7: Same as Windows 8, but make sure to open with admin, and no antivirus is running.
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