After the installation of the fresh Windows update, the Anniversary update of Microsoft it might be possible that you face the Windows 10 won’t shut down the error. Many users facing the error have shared their concern about the issue on social media. And so today we are sharing the possible solution by which you can fix Windows 10 won’t shut down the problem. When you click on the start button and select the shutdown option, it returns back to login screen. Instead of shutting down you are redirected to Windows login screen. It is pretty annoying, especially when you are in a hurry and want to shut down your system. So if you are looking for effective fixes in this matter then go ahead with the article.
How to Fix Windows 10 Won’t Shut Down
After the Windows 10 Fall Creators Update, your computer might not shut down normally. And so in such condition, you can apply any of the given methods.
Method 1- Troubleshoot Windows Won’t Shut Down with Windows Update
Repair your system that is not ready to shut down with the help of Windows Update
Step 1: Open Control Panel on your system. Then click on Troubleshooting option.
Step 2: Next locate and click the Fix Problems with Windows Update option. You will find it in the System and Security head.
Step 3: Then select Trouble shot as an administrator.
Method 2- Update Intel Management Engine Interface Driver
Intel Management Engine Interface manages your system when it has been turned off, but plugged in for power supply. And so you might be facing the Windows 10 won’t shut down error due to incompatible driver version of IMEI with the latest Operating System. With the help of the instructions given below, check the status of the IMEI driver.
Step 1: Open Device Manager by pressing the Windows key+ X. Now locate the System devices category.
Step 2: Expand the category and then locate Intel Management Engine Interface. Right, click on it.
Step 3: Now select Update driver.
Step 4: Next select Search automatically for an updated driver. In case you have downloaded the driver file from the official website then you can choose the browse my computer for driver software option.
Follow the instructions that display on the screen and update the IMEI driver to the latest version, compatible with Windows 10.
Method 3- Resolve the Issue by Disabling Fast Startups
When you shut down your system, the Fast Startup feature puts it on sleep mode through the hybrid hibernate. So disable Fast Startup on your system to fix the issue after Windows 10 Fall Creators Update.
Step 1: Open Control Panel. Then click on Power Option.
Step 2: On the left-hand side locate Choose what power buttons do. Click it.
Step 3: Then click on the Change settings that are a currently available option.
Step 4: Here disable the hybrid shutdown by unchecking the box in turn on the fast startup option. Then click on Save Changes.
Step 5: Restart your system to check if your computer now shuts down normally or not.
Method 4- Remove the Anti-Virus or Anti-Malware Software
This is the last method that you can try to resolve the shutting down problem faced after the Windows 10 Fall Creators Update. Removing or disabling the third party apps or software from the system is also a possible fix for this error. Third-party apps like Anti-malware are potential reasons behind such error.
Step 1: Open Run > type msconfig > Enter.
Step 2: Services > mark Hide all Microsoft services option.
Step 3: Uncheck the checkboxes against the third party anti-virus > Apply Changes > Ok.
Step 4: Restart..
Make sure that you do not uncheck the boxes against AMD, NVIDIA or Intel services.
That’s all guys. These were the top methods to fix Windows 10 won’t shut down after the update. We hope that you will be able to successfully close your system without going back to the login screen. If you have any other method that helped you to troubleshoot the error, then you can share it with us. Also, do share your suggestions or comments on the post in the comment section.